Shipping policy

Shipping Policy

At Tshiamo.store, we aim to make your shopping experience simple and convenient. All orders are shipped to customers in South Africa.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.

Delivery Time

Delivery usually takes approximately 5–12 business days after your order has been processed.

Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, and other circumstances outside our control.

Shipping Cost

Free shipping is available on orders shipped within South Africa unless otherwise stated on the product page or at checkout.

Order Tracking

Once your order has been shipped, tracking information may be provided to you by email or through the contact details supplied when placing your order.

Delivery Address

Please make sure your delivery information is correct and complete when placing your order. Tshiamo.store is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us with your order number so that we can assist you in checking the status of your delivery.

International Shipping

At this time, Tshiamo.store ships within South Africa only.

Contact Us

If you have any questions about shipping or your order, please contact us through our Contact Us page.