Shipping policy
Shipping Policy
At Tshiamo.store, we aim to make your shopping experience simple and convenient. All orders are shipped to customers in South Africa.
Processing Time
Orders are processed within 1–3 business days after payment has been successfully received.
Delivery Time
Delivery usually takes approximately 5–12 business days after your order has been processed.
Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, and other circumstances outside our control.
Shipping Cost
Free shipping is available on orders shipped within South Africa unless otherwise stated on the product page or at checkout.
Order Tracking
Once your order has been shipped, tracking information may be provided to you by email or through the contact details supplied when placing your order.
Delivery Address
Please make sure your delivery information is correct and complete when placing your order. Tshiamo.store is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us with your order number so that we can assist you in checking the status of your delivery.
International Shipping
At this time, Tshiamo.store ships within South Africa only.
Contact Us
If you have any questions about shipping or your order, please contact us through our Contact Us page.